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WELL mPBX-U110R Administrator's Guide

Page112

Figure9-3

Now that we have added two outbound dialing rules, any call starting with 9

will be routed to the PSTN, and any number starting with 0 will be routed to

the SIP Trunk.

9.2 Incoming call

9.2.1 Sample Routing to an IVR

Let’s configure an incoming call to route to the IVR. In the IVR itself, let’s

configure digit 0to route the call to extension 500, and digit 1 to route the

call to extension 501.

1. Add IVR

To add a new IVR, go to IVR Create New IVR

1 2 ... 107 108 109 110 111 112 113 114 115 116 117 ... 144 145

WELL mPBX-U110R 1
Table of Contents 2
1. Introduction 5
1.2 Hardware Specifications 7
2. System setup 8
3 Administrator Login 9
4 Status 10
4.1.2 Trunk Status 11
5 System 13
Figure 5-1 14
5.1.2 WAN Settings 15
5.1.3 DHCP Server 16
5.1.4 VLAN Settings 17
5.1.5 VPN Settings 19
5.1.6 DDNS Settings 19
5.1.7 Static Route 20
5.2 Firewall Settings 21
5.2.1 Firewall Rules 22
Figure 5-9 23
5.3 System Preference 25
5.3.3 Firmware Update 26
5.3.4 Hot Standby 27
Figure 5-15 28
5.3.7 Alert Settings 30
5.3.8 Addons 32
5.4 Storage Management 33
Figure 5-18 34
Figure 5-19 34
6.1 Extensions 36
Figure 6-2 37
Figure 6-3 37
Figure 6-4 40
6.1.2 Phone Provisioning 46
Figure 6-8 47
Figure 6-9 47
Figure 6-12 50
Figure 6-14 52
6.2 Trunks 54
6.2.1 Physical Trunk 55
6.2.2 VoIP Trunk 58
Figure 6-22 59
Figure 6-23 61
Figure 6-24 63
Figure 6-26 65
6.4 Inbound Call Control 67
Figure 6-29 68
Figure 6-30 70
Figure 6-31 70
·Queue Name 72
A name for the Queue 72
·Queue Number 72
6.4.4 Conferences 75
6.4.5 Inbound Routes 75
Figure 6-36 76
6.5 Audio Settings 80
6.5.2 Music on Hold Prompts 81
6.6 Basic Settings 82
6.6.1 General Preferences 83
6.6.2 Business Hours 85
6.6.3 Feature Codes 86
6.6.4 Voicemail Settings 89
Figure 6-48 91
Figure 6-50 94
Figure 6-52 96
6.7.2 IAX Settings 98
6.7.3 Blacklist 99
6.7.4 Callback Settings 100
6.7.5 DNIS Settings 101
6.7.6 DISA 102
6.7.5 PIN User Settings 103
Figure 6-63 104
Figure 6-66 106
8 Logout 108
9. Use mPBX 109
Figure 9-1 110
9.2 Incoming call 112
2. Add Inbound Routes 113
Figure9-5 114
Autobackup 116
NAT setting 118
Figure C-3 119
Figure C-4 119
Provision 120
Figure D-2 121
Figure D-3 121
Distinctive Ring Tones 123
Step3. Finish 124
APPENDIX F How to Use DID 125
Figure F-2 127
APPENDIX G mPBX Security 129
2.1 Disable SSH 130
3.2*Disable guest calls 133
5*. Alert Settings 142
5.1 IPATTACK 143
5.2 WEBLOGIN 144
6. Note 145

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